😰 I don't see my subscriptions when I login!Updated a month ago
Let’s get you reconnected.
It happens to the best of us—you’re ready to manage your adaptogens, but your portal looks like a blank slate. Usually, this isn't a glitch in the universe; it’s just a case of "Email Identity Crisis."
We all have that one "junk" email address—the one where coupons and newsletters go to live out their lives in a digital junk drawer. (Mine currently has 96,000 unread messages... no judgment here!) But occasionally, the email you used for your first Rasa order is that long-lost account, and now your subscription is hanging out there while you're logged in elsewhere.
Here is how to find your flow again:
The Digital Reset: Head back to our site and click Log In (right there in the top menu, next to the Shop button).
Try Your "Social" Self: If your main email isn't working, try the one linked to your Facebook, Instagram, or ShopPay. That’s usually where the magic is hidden.
Password-Free Peace: We use secure codes, not passwords. The system will text or email you a 4-digit code. Enter it, and voila—you’re in.
Still stuck in the void?Don’t sweat it. Our team is here to help you bridge the gap. Send a note to [email protected] and we’ll get your accounts aligned so you can get back to your ritual.