How to make edits to your subscription, plus all the benies!
Login to your account by clicking the account button on the menu bar of our website -. Click “Log In.” You will be prompted to enter the email associated with your account, and then will be sent a code via email and/or text message to enter. From the
Want to swap your subscription for another product or add another Rasa to your subscription? Lucky for you, you can manage both of these in your subscriber portal! Here's how. Login to your account. Under the section that shows your current subscript
If you're finding you're not going through your Rasa as fast as it's shipping out, drink more!😉. Or you can login to your subscription and click Manage Subscription, then you'll see some choices and a little "More" button with 3 dots... click on the
If your subscription has already pulled through and your card has been charged, your order is already well on its way in our shipping queue and we can't pull it back to make changes. 😰. Any changes made at that point, will go into affect for next mo
We're so excited about our limited time blends. 😃 Literally, we all watch the stock counts and squeal with delight at the dwindling number on the shelves. Thank you for being a fan!. But if you're trying to swap out this month's subscription blend
You, my friend, are in a loop and have logged in using the wrong email address. We all have that one email address that we use when we just don't want all the emails. Mine is currently sitting at 96,000 unread emails. But sometimes, those emails are
A few days before your subscription pulls through, you'll receive an email from us that will give you a heads up about what is going to ship, where it's going to ship and when it's going to ship. If you have pushed our emails to spam or unsubscribed
Well, you get a Rasa, and you get a Rasa, and you get a Rasa—every month!. And the nagging feeling that you should drink a little less coffee can go POOF** because you’re totally stocked up on a coffee alternative that actually makes you feel good. G
Our free shipping perk has changed due to the pinch we're all feeling everywhere. 😥 For more info on that, click here to see Lopa's email regarding that change in December. While we had to change free shipping on Subscriptions, we were able to lower
Add a bag or swap to a 2lb back and change your frequency to keep your shipping free!. if you’d still like some help, that’s what my customer care team lives for. Just reply to this email (remember, no yelling), describe the change you’d like to make
If you've just recently gotten an auto-ship and just got an email letting you know another is coming up, you should double check that you don't have multiple subscriptions. In customer care, when we get that complaint, 99% of the time there was alrea
Our subscription system automatically sends out an email notification 3 days prior to your subscription shipping out. If you don't remember receiving this email, please check your spam folder, or let us know if you've unsubscribed to our marketing em
