Subscriptions
How to make edits to your subscription, plus all the benies!
Taking a Breath đ§ How to Pause or Cancel Your Subscription
At Rasa, weâre all about listening to your bodyâs rhythm. Whether you have a literal mountain of herbs to get through or youâre shifting your ritual, we want managing your subscription to feel as grounded as your morning brew. Enter Your Sanctuary: L
Gimme more blends đď¸ Add it to my sub
Want to invite a new Rasa ritual into your morning or swap your current blend for something that fits your current flow? We love that for you. Whether youâre craving the rich, roasty notes of Dirty or the steady, focused energy of Bold, your subscrib
Every 30 days is too fast đ
Look, I get it. Sometimes life gets busy, your ritual shifts, or youâve built up a little "Rasa stash" thatâs starting to look like a mountain in your pantry. While my first instinct is to tell you to drink more! đ (your nervous system will thank yo
I canceled my subscription but it's still shipping đ
We hear you, and we know how frustrating it feels to see a charge you weren't expecting. Here is the honest truth of how our flow works behind the scenes:. Once your subscription has already processed and your card has been charged, your Rasa is alre
I tried swapping to the limited time blend and I'm stuck! đ
⨠A Little Love for Your Limited Edition Blends! â¨. We are so incredibly stoked about our limited-time blends. Honestly, the whole team watches the stock counts like hawks, squealing with pure delight every time those numbers on the shelves dwindle.
đ° I don't see my subscriptions when I login!
Letâs get you reconnected. It happens to the best of usâyouâre ready to manage your adaptogens, but your portal looks like a blank slate. Usually, this isn't a glitch in the universe; itâs just a case of "Email Identity Crisis.". We all have that one
Heads Up Emails đ
A few days before your subscription pulls through, you'll receive a little "Heads Up" email from us. Consider it a gentle nudge from your future selfâitâll tell you exactly what is shipping, where itâs headed, and when it will ship out of our hands a
What are the benefits of becoming a Rasa subscriber?đđ˝đşđź
Well, you get a Rasa, and you get a Rasa, and you get a Rasaâevery month!. And the nagging feeling that you should drink a little less coffee can go POOF** because youâre totally stocked up on a coffee alternative that actually makes you feel good. G
Cancellation Policy đŤ
Listen, we get itâlife moves fast, and sometimes your cup needs a different kind of magic. Whether youâre overflowing with energy or just need to hit the pause button to breathe, you are always in the driverâs seat of your subscription. You can cance
Free Shipping isn't applying? đ¸
Our free shipping perk kicks in for any order over $50. If you just added a second bag to your subscription to hit that threshold and the shipping charge is still hanging around like a bad habitâtake a deep breath. The portal sometimes needs a beat t
Help! Iâm getting charged too often. đż
If you just received a notification for a new auto-shipment while youâre still savoring your last bag, take a deep breathâand then check for duplicate subscriptions. In our experience at Customer Care, about 99% of the time this happens, itâs because
What should I do if I did not receive đ the subscription notification email?
Our subscription system is designed to be your ritualâs best friend. It automatically sends a "Heads Up" email a few days before your next batch of Rasa ships out, giving you plenty of time to pause, swap, or add to your order. If that email hasn't h