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Order Questions

Stuck on your order? Hopefully this can help! If not please reach out to us at [email protected] It's really important to us!

How do I change my order?

Email [email protected] immediately if you notice any issues. You can also update the shipping address using the My Order Status link in the Order Confirmation email. If this is an auto-ship order, you'll want to login to your order history to adjust

I can’t figure out where to enter my discount code, help!

You’d think websites would make it super easy, right?? Argh. Thanks for bearing with us—we have little control over this kind of stuff!. On desktop:. From your cart page, click “Check Out.” On the Check Out page, you can enter your discount code here

Where's the 2 pound bag?

Most of our Brew blends come in the bigger 2lb bag, but not our instant blends. If the blend you are looking at comes in the larger 2lb bag, you'll see that option on the landing page for that blend, just next to the 8oz option. If you are in your su

How do I ensure I don’t receive orders that I don’t want?

Short answer: Manage your subscription before it processes. 🤓. Long answer: To avoid receiving unwanted orders, always keep an eye on the email notifications we send out, which alert you 3 days before your subscription is processed. These notificati

Where's your phone number?

It's true, we don't have an easily accessible phone number because phone calls cost 240% more per call than 100 emails to you. For that reason, we prefer to email, not because we're avoiding you, but because it saves us money that we can then spend o