Order Questions
Stuck on your order? Hopefully this can help! If not please reach out to us at [email protected] It's really important to us!
How do I change my order?🖇️
Speed matters here — the sooner you catch it, the more we can do. For one-time orders: Email us at [email protected] as soon as you notice something's off. You can also update your shipping address directly using the "My Order Status" link in your or
Discount Code Help! 🏳️
You’d think websites would make it super easy, right?? Argh. Thanks for bearing with us—we have little control over this kind of stuff!. On desktop:. From your cart, hit “Check Out.” Once you’re on the checkout page, look to the right—you’ll see the
Where's the 2 pound bag? 👝
At Rasa, we’re all about honoring the ritual of your daily brew, and sometimes that means making sure you’re well-stocked so your flow remains uninterrupted. The Short Story:. Most of our brew blends—the ones that require that beautiful, slow extract
Where's your phone number?🤳
True confession: we don't have an easy-to-find phone number — and we want to be upfront about why. Phone calls cost us 240% more per interaction than email does. That's not a rounding error. Every dollar we save on overhead is a dollar that goes towa
Using my FSA or HSA 💳
You can use your FSA or HSA card on any one-time purchase of our blends. One thing to know: the FSA/HSA payment option only appears at checkout when your cart is subscription-free. If you're not sure whether you have a subscription in your cart, that